Cancellation policy

At Veloria World, we value transparency and the control our customers have over their purchases and subscriptions.

How to cancel your subscription

You may request cancellation of your subscription at any time before the next billing date, by contacting us exclusively through one of the following official channels:

The request must include:

  • Full name of the account holder

  • Email address used for the subscription

  • Reason for cancellation (optional)

Timeframes and confirmation

  • Cancellation requests must be submitted at least 48 hours before the renewal date in order to avoid being charged for the next period.

  • Once the request is received, our team will confirm the cancellation within a maximum of 48 business hours.

Charges after cancellation

  • If the request is made after the charge has already been processed, the subscription will be cancelled for the next cycle, and the charge already made is non-refundable.

  • Subscriptions are not cancelled automatically due to inactivity or lack of use of the product.

Official channels

Veloria World is not responsible for requests sent to other email addresses, social media accounts, or platforms not listed in this policy.